Payment and shipping
Shipping Policy
Thank you for shopping with Majenga. We are committed to providing a seamless shopping experience, including efficient and reliable shipping. Please review our shipping policy for details on how we handle orders and deliveries.
Order Processing
- Processing Time: Orders are processed within 3-5 business days, excluding weekends and holidays. Once your order is processed and ready to ship, you will receive a confirmation email with a tracking number.
Shipping Methods
- Shipping Days: We ship Monday through Friday, excluding weekends and select holidays.
- Transit Time: Delivery times vary depending on the destination of the package. The estimated timeframe for delivery will be provided in your shipping confirmation email.
Delivery Details
- Signature Requirement: All packages require a signature upon delivery. Please ensure that someone is available at the provided address to sign for the package. If no one is available at the time of delivery, the package may be returned to our warehouse, and a redelivery fee may apply.
Shipping Rates
- Canada : $15
- Free shipping on order over $150 (Canada Only)
Address Accuracy
- Correct Information: To ensure timely delivery, please provide accurate and complete shipping information at checkout. We are not responsible for packages delivered to incorrect or outdated addresses provided by the customer.
Contact Us
If you have any questions or concerns about your order or shipping, please contact our customer service via our contact page We are here to assist you and ensure a positive shopping experience.
Thank you for choosing Majenga. We appreciate your business and look forward to serving you.